TERMS & CONDITIONS CANCELLATION POLICY AND INDEMNITY

RESIDENCE KLEIN OLIPHANTS HOEK BOUTIQUE HOTEL


CHECK IN & OUT INFO:

Check in : 14H00

Check Out: 11h00


SMOKING NOT PERMITTED INSIDE THE RESIDENCE


INDEMNITY FORM

EACH AND EVERY GUEST ACKNOWLEDGES THE FOLLOWING:

1. ON YOUR OWN BEHALF AND THE BEHALF OF ALL OTHER PERSONS VISITING THE PREMISES OF KLEIN OLIPHANTS HOEK BOUTIQUE HOTEL  AND/OR OCCUPYING ANY OR ALL OF ITS ROOMS AS A RESULT OF YOUR PRESENCE AT THE BOUTIQUE HOTEL AND/OR IN THE REGISTRATION PROCESS ON THEIR BEHALF ("THE MEMBERS OF YOUR PARTY/GROUP)


2. YOU REPRESENT AND AGREE THAT YOU ARE DULY AUTHORIZED TO BIND THE MEMBERS OF YOUR PARTY/GROUP TO THE CONDITIONS CONTAINED IN THIS INDEMNITY FORM.


3. YOU AND THE MEMBERS OF YOUR PARTY/GROUP HAVE ARRANGED YOUR OWN INSURANCE FOR ALL RISKS OR LOSSES THAT MAY ARISE DURING YOUR STAY AT THE BOUTIQUE HOTEL IN SUCH AMOUNTS AS YOU MAY REQUIRE FOR SAID RISKS OR LOSSES.


4. YOU AND EACH MEMBER OF YOUR PARTY/GROUP ABSOLVE KLEIN OLIPHANTS HOEK BOUTIQUE HOTEL, ITS OWNERS, OPERATORS AND STAFF ("THE ESTABLISHMENT") FROM ANY LIABILITY TO ANY OF YOU (WHETHER JOINTLY OR INDIVIDUALLY) FROM ANY CAUSE WHATSOEVER OR BASED ON ANY GROUND OF LIABILITY WHATSOEVER, WHETHER SUCH LIABILITY IS STRICTLY IMPOSED (IE.LIABILITY WITHOUT FAULT BEING ESTABLISHED), ARISES AS A RESULT OF A BREACH OF CONTRACT ON THE ESTABLISHMENT'S PART, OR IS DUE TO THE NEGLIGENT OR RECKLESS CONDUCT OF THE ESTABLISHMENT OR AS A RESULT OF ANY MENTIONED IN THE CONTRACT, THEFT OR ANY ILLEGAL ACT ON THE PART OF THE ESTABLISHMENT'S EMPLOYEES OR ANY OTHER PERSONS FOR WHOSE ACTIONS IT MAY BE HELD LIABLE AS A RESULT OF THEIR EMPLOYMENT WITH THE ESTABLISHMENT.


5. YOU INDEMNIFY AND HOLD THE ESTABLISHMENT HARMLESS AGAINST ANY CLAIMS INSTITUTED AGAINST THE ESTABLISHMENT BY ANY OF THE MEMBERS OF YOUR PARTY/GROUP (WHETHER JOINTLY OR INDIVIDUALLY) WHICH ARE BASED ON ANY OF THE FORMS OR GROUNDS SET OUT IN CLAUSE 4 ABOVE.


EACH AND EVERY GUESTS/MEMBERS OF THEIR PARTY/GROUP AGREE TO THE ABOVE MENTIONED INDEMNITY CONDITIONS.


CONFIRMATION & CANCELLATION POLICY


We regret it has become necessary to impose cancellation charges; refunds on deposits paid are subject to and dependant on the ability to re-sell the room/s in question.

CANCELLATIONS;

LESS THAN 3 DAYS FROM DATE OF ARRIVAL FORFEIT 100% OF THE BOOKING VALUE UP TO THREE NIGHTS.

FROM 3 TO 7 DAYS PRIOR TO ARRIVAL DATE FORFEIT THE FULL DEPOSIT OR 50% OF THE ACCOMMODATION VALUE.

FROM 7 TO 14 DAYS PRIOR TO ARRIVAL DATE FORFEIT 75% OF DEPOSIT OR 37,5% OF ACCOMMODATION VALUE.

FROM 14 TO 21 DAYS PRIOR TO ARRIVAL FORFEIT 50% OF DEPOSIT OR 25% OF ACCOMMODATION VALUE.

FROM 21 TO 28 DAYS PRIOR TO ARRIVAL FORFEIT 25% OF DEPOSIT OR 12,5% OF ACCOMMODATION VALUE.

TO CONFIRM & SECURE YOUR BOOKING  WE REQUIRE A 50% DEPOSIT.

THIS PAYMENT CAN BE MADE WITH A DIRECT DEPOSIT INTO OUR ACCOUNT OR BY CREDIT CARD.CREDIT CARD TRANSACTIONS: REQUIRE CARD NUMBER,EXPIRY DATE & CVC SECURITY CODE TO TAKE THE DEPOSIT MANUALLY AT OUR RESERVATION OFFICE.

FOR DIRECT BANK TRANSFER, PLEASE SEND PROOF OF PAYMENT BY E MAIL OR FAX TO OUR RESERVATION OFFICE WITH REFERENCE TO DATE OF ARRIVAL INVOICE NUMBER AND THE NAME OF YOUR BOOKING WITH YOUR CONTACT DETAILS.  SEE OUR INVOICE SENT TO YOU FOR BANK DETAILS.

WE ARE SUPERIOR RECOMMENDED BY AA WITH A CLASSIFICATION FOR LUXURY LODGE.

EXTRA BEDS SEE NIGHTSBRIDGE RATES OR ENQUIRE @RESERVATIONS

4 -STAR GRADED BY  THE GHASA STAR-GRADING SYSTEM.

TEL: +27 21 876 2566

Fax: +27 21 876 2766

e mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it